I would recommend starting with the state s Public Utilities Commission (or its equivalent). If you file a complaint there, they will follow up on this without you having to spend any money on an attorney. Phone companies do not like to have to answer to why there are a lot of complaints to the PUC when they want to raise their rates, so you can expect good results from this tactic. I ve used this route before with excellent results. You can always go to an attorney later if this doesn t work, too. Good luck!
I ve been through this with MCI, I had them for a year. I then decided to cancel and go with ATamp;T. Well, about 9 months later I received a bill from a collection agency advising I owe MCI. Of course I didn t worry to much because I advised this agency I have documentation (this is the key-always document any cancellations you have with any company) noting I cancelled, I put the date/time/whom I spoke with/and what was said in the conversation. By the time I was done the agency wrote it off and took it off my credit report. I then called MCI advising them to take me off their computer, in which them did and I ve never heard from them again. I double checked my credit report and it was taken off. What I m saying is, you should take things into your own hands and talk to these people, not the customer rep., but the manager. If your bill indicates long distance service on a bill you received and you didn t contact them at that time, most likely you will not be credited. You do not get refunds from phone companies only credits. And you paid these bills, my advise is make sure you are cancelled (document everything) and in the future you will not be billed, tell them to take you off their computer because when they doing annual inventory on the customers in the computer files, a customer rep. mistakenly will re-bill you and if you don t catch it, your screwed. This is not a suable case or a need of any lawyer. Learn from this and don t make the same mistake again. Good Luck.
You never looked at the bill? So let me get this straight. You want to sue a phone company for YOUR oversight? And let s turn the tables on this a moment, and then you tell me the answer - if you had quot;forgottenquot; to pay the long distance on your bill for 3 years, and then the phone company suddenly came back and demanded payment on all of the long distance you got for free, do you think you should have to pay it? Honestly. . . not this quot;I would expect to payquot; thing, because you would be on here asking if you should have to pay or not. . . Personally, I think you write it off as a lesson learned, and in the future, know what you are paying for.
If you call an attorney FIRM instead of a single attorney, they can direct you to the type of attorney within their firm that will handle the case. I have another suggestion that Im not sure I can give on Yahoo Answers if you want to email me. Good luck.
It is your responsibility to look at the bill. I don t think the phone companies refund money.
AHAHAHAHAHAHAAHAHAHAHAHA CORPERATIONS HAVE THE BEST LAWYERS MONEY CAN BUY......AHAHAAHHAAHAHAHAHAHAHAHAHHAHAHA... NEXT STEP IS TO THROW THE CELLPHONE AWAY.
Although you cancelled your long distance service with this certain company, it is up to you to confirm that the service has been cancelled. Never take a company s word for it - you have to check things yourself. You won t be able to sue the company if only because it is incumbent upon customers to examine bills carefully for problems and incorrect charges.
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