How long does it take a insurance company to respond to a demand letter from a lawyer? -

My lawyer sent a demand letter(premise Liability) to the dependant. If he was to let his insurance know about it? How long would it take for them(insurance co.) to contact my lawyer.

I have to disagree with the other answerers. I ve never had an incident in 30 years in which an insurance company did not respond to a letter from an attorney--even if they deny coverage. Failure to respond is setting the insurance company up for a quot;bad faithquot; lawsuit directly against the insurance company. I did an arbitration (I was the arbitrator) between a very well-known national insurance company and a little old lady a few months ago and the Judge upheld my award of about $300,000 because the insurance company did not act promptly (and for other reasons). You should expect an acknowledgement that your letter was received in a week to 10 days depending upon where the insurance company is. The first letter from the insurance company will not say much. It will tell you they received the demand letter, are assigning it to an adjuster and starting an investigation. In about another month, you should receive a status report from the insurance company or a request for more information. The timing of the 2nd letter depends on a lot of factors. For example, are the medical damages certain? How complex was the accident? How much information did your attorney give them in the demand letter? When I did this kind of law, I would actually put together a settlement package that was like a small book--literally--with reports from every doctor and whatever information is necessary to support your damages.

The insurance company has referred the letter to their own legal department. If the demand letter is demanding something which the insurer does not cover, they might not EVER respond to it.

I agree with everyone else. Don t expect to here back from anyone. If your attorney hears from anyone at all, it will be another attorney hired by the company, especially if your attorney is demanding information regarding an insurance policy that belongs to someone else. You would be better off trying to get in touch with the insured than going after the insurer.

They don t EVER have to respond. If you don t hear back in a week, you re probably not GOING to hear back.