Ask for the name of their insurance company and file a claim. Cheaper and faster. Either way, you need to prove they caused the damage.
You won t be able to afford a lawyer for such minor damage. He might want as much as $2,000 to pursue the case. Get a repair estimate. Send it to the manager with a letter, demanding payment and give him a deadline to respond, say 30 days. If no response, you can file suit in small claims court, but you will have to have some proof that the towing company damaged the car.
Depending on the extent of damage, you could probably take them to small claims court.
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